Payment/Cancellation
Policy and Guarantees

We require a ninety percent (90%) deposit of the estimated cost of your contracted program ninety days prior to arrival of the group. The balance will be due upon receipt of our final billing. Final invoices are sent no later than fourteen (14) days after departure. If a specific function requires a non-refundable deposit we request a payment equal to the amount of the non-refundable deposit at the time of booking.

If a special event or tour has to be cancelled, we require 72 hours notice with our penalty in most cases. Some special events will require 14 - 30 days depending on the event. All events that require food & beverages will need to be cancelled 14 days prior or may be subject to penalty.

Golf tee times must be cancelled 3 days prior for 16 golfers or less, 5 days for 17 - 40 golfers and 30 days for 41 or more golfers.

Some functions and suppliers require a non-refundable deposit to reserve a specific date. Deposit requirements for such functions will accompany our final priced proposal.

A final guaranteed number of participants is required 96 hours prior to any specific event, tour or transfer. We will try our very best to adjust arrangements for any last minute changes. However, if this is not possible, you will be billed for the guaranteed number given in advance.

Tours and special events often have minimum participation numbers that are required in order for the tour to operate. If less than the published minimum depart on any tour, we must bill you for this minimum.

The prices quoted for the tours and special events in the proposal and/or invoice are per person and do not include the transfer costs (if required) or gratuities. All land transportation will be billed with a minimum of four (4) passengers.

The prices are net to any buyer or purchaser of the products. Price quotes are based on the expected group numbers.

Caribbean Tour Services agrees to staff, execute and deliver all tours, transfers, programs and special events that have been agreed upon. All prices are subject to change prior to contract